Contact Us

If you are a {{'COMPANY_NAME_SHORT'|translate}} member, please visit the member Contact Us page.

Providers have access to various self-service tools through our provider portal. If you are unable to find what you're looking for, please contact us at 800-424-3312.

For Medical Benefit PA

Getting started is fast and easy! Save time by requesting a prior authorization online. For new users, Contact Us to submit your access request.

Need more assistance?

• For Prior Authorizations, please call the phone number on the back of the member ID card.
• For {{'COMPANY_NAME_SHORT'|translate}} Pharmacy specialty medication needs, please call us at 866-554-2673 Monday through Friday, 8am - 10pm Eastern. Our team is available 24 hours (including weekends and holidays) for urgent requests.

Report Fraud, Waste, Abuse, Or Overpayments

Call the Pharmacy Special Investigations Unit at:

• Phone: 800-349-2919